Cyber Law Watch – Page 21 – Insight on how cyber risk is being mitigated and managed across the globe

Who have you been giving your name and number to? A cautionary tale

Jul 31 2019

Have you inadvertently given the owners of global, searchable databases of phone numbers and associated names access to your entire contact list?

We suspect that you cannot confidently answer “no”.

In yet another tale of why you should read the terms of use and service of apps and other online products you download or sign-up to use, we’ve recently been exposed to the shock of having your name appear on a complete stranger’s phone, after they’re given your number (but not your name) to call you. We asked the question of how this could happen – and found the answer to be quite alarming.

The Samsung Smart Call function, which is powered by Hiya, boasts that it allows you to “deal with spam the easy way”, by letting you know who is calling you, even if their number is not saved in your contact list. In theory, this is a handy tool, and in the context of robocalls or other unsolicited marketing calls, doesn’t create any privacy issues. But when the database which powers the function contains the names and numbers of (we suspect) millions of private citizens, this becomes quite concerning.

So, how do private numbers (and the names of their associated users) come to be listed in databases such as Hiya? Well, for one, anyone who downloads the Hiya app is given the option to share their contacts. If they do, and your number is saved to their phone, your details will become part of the database. We have no doubt that many who download and use the Hiya app didn’t realise what they were signing up for (or what they were signing up their entire contact list for) – because they didn’t read the terms of use. This also begs the question – are companies like Hiya properly satisfying their privacy obligations merely by asking users to “opt in” to share their contacts?

Hiya is of course not the only “caller ID” app on the market – a quick search of the Apple App store reveals numerous other options for download – including Truecaller, Caller-ID, Sync.ME and CallHelp. In 2018, Hiya reached 50 million active users worldwide, while Truecaller’s website says it has over 130 million daily active users. Those figures of course would barely scrape the surface of the number of names and phone numbers held in their collective databases.

In case you’re wondering how much damage could really be done by a third party having access to your name and phone number – think about all of the things your number is linked to. Your Facebook, your Gmail, maybe even your bank account and credit cards. Information is power – and this is the kind of information that could easily allow hackers to wreak a reasonable amount of havoc. So before you sign-up to a new app, take the time to read the terms of service, because your use could not only be exposing your personal information, but that of your entire contact list.

The battle against phishing

Jul 23 2019

By Cameron Abbott, Michelle Aggromito and Jacqueline Patishman

All over the world, organisations and individuals battle phishing. Even in systems with a high degree of security, phishing is still a risk and human failures to spot and deal with phishing can cause the best of security policies and procedures to become undone.

To fight phishing at the source, the UK’s National Cyber Security Centre (NCSC) recently achieved some success in this space through its use of email verification technology to fight phishing attacks. This technology, called ‘Synthetic DMARC’, works by assigning a DMARC record for all domains attempting to pass-off as gov.uk domains, by analysing and vetting non-existing subdomains against DNS records and building on authentication systems of the past.

Not just for jilted ex-lovers: The criminalisation of the non-consensual distribution of intimate images in WA

Jul 23 2019

By Cathryn Palfrey and Esther Power

This week marked the conclusion of the first prosecution under the Criminal Law Amendment (Intimate Images) Act 2018 (WA). Mitchell Joseph Brindley, 24 years old, pleaded guilty to posting ten intimate images of the woman he dated. The images were taken with the woman’s consent whilst they were in a relationship. When it ended, Mr Brindley created fake Instagram accounts under her name and posted the images without her consent.

Non-consensual intimate image dissemination is colloquially known as ‘revenge porn’. A study in 2017 found that 20% of Australians between the ages of 16-49 years had a picture or video of themselves shared without their consent.

A global movement has emerged to counter the surge of ‘revenge porn’.

Facial Recognition Technology – Good or Bad?

Jul 15 2019

By Cameron Abbott, Michelle Aggromito and Jacqueline Patishman

As of June 2019, law enforcement agencies are working with the city of Perth in running a 12-month trial in the use of facial recognition software. The trial involves the installation of the software in 30 CCTV cameras and is part of the Federal Government’s Smart Cities plan, which was created with the aim of increasing interconnectivity and building intelligent, technology-enabled infrastructure throughout Australia.

Cyber diligence: Study reveals cybersecurity concerns are becoming a critical factor in M&A due diligence

Jul 03 2019

By Cameron Abbott and Rebecca Gill

Unreported data breaches have disrupted several major M&A deals in recent years, such as Marriott International’s merger with the Starwood hotel chain. The growing list of cautionary (and costly) tales appears to be making an impression in the M&A space, as a recent study of IT professionals and business executives by Forescout Technologies has found.

The study queried a total of 2,779 respondents from all over the world, and found that 93% of the respondents viewed cybersecurity evaluations as important to their companies’ M&A decision-making processes. Respondents also ranked a target company’s history of cybersecurity incidents as the second most important factor when performing due diligence on the business, following the company’s financial statements.

The OAIC engages in more in-depth investigations and stronger exercise of its power

Jun 28 2019

By Cameron Abbott, Rob Pulham and Jacqueline Patishman

Following two key data incidents concerning how the Commonwealth Bank of Australia (CBA) handled data, the OAIC has successfully taken court action binding the banking heavyweight to “substantially improve its privacy practices”.

As a quick summary of the incidents, the first incident involved the loss of magnetic storage tapes (which are used to print account statements). These contained historical customer data including customer statements of up to 20 million bank customers. In 2016, the CBA was unable to confirm that the two magnetic tapes were securely disposed of after the scheduled destruction by a supplier.

US Internet of Things bill advanced to vote on House floor

Jun 14 2019

By Cameron Abbott and Rebecca Gill

Just a few months ago, we blogged on the ‘Internet of Things’ (or IoT) legislation making an appearance in the US Senate. But now the legislation may be becoming a reality. On Wednesday, the House Committee on Oversight and Reform advanced the Internet of Things Cybersecurity Improvement Act of 2019 to a vote on the House floor.

The bipartisan legislation aims to reduce the risk to critical government information technology infrastructure from cyberattacks, and directs the National Institute of Standards and Technology to develop recommendations for use and management of internet-connected devices by March 31 2020.

Major privacy and security breaches confirmed this week: Westpac, the ANU and Princess Polly targeted

Jun 07 2019

By Cameron Abbott, Allison Wallace and Rebecca Gill

It’s been a chilly start to winter for three Australian organisations, who’ve this week reported major privacy and security breaches.

Up to 100,000 Australians’ personal information has been exposed in a hack affecting Westpac Bank. Westpac confirmed on Monday that details of Australian bank customers (not just those of Westpac) were exposed in a cyberattack on real time payments platform PayID. The banking giant says it noted a high volume of PayID lookups in 2019 on a semi-daily basis, which was a result of attackers trying to guess phone numbers, which, if guessed correctly, would give them the name of the account holder to which the number is linked. Despite the hack, Westpac says that no customer bank account details were compromised as a result of this cyberattack. Nevertheless, experts warn that the details accessed could still be used to commit fraud.

PwC’s Enforcement Tracker finds a large increase in fines for privacy breaches in the UK

Jun 03 2019

By Cameron Abbott and Rebecca Gill

PwC’s UK Privacy & Security Enforcement Tracker has found that fines in the UK over data protection law violations totalled £6.5 million in 2018, a £2 million increase from 2017.

The Tracker analysed data protection enforcement actions by the UK Information Commissioner’s Office (ICO), including monetary fines, prosecutions and undertakings. The Tracker shows that the total sum of fines increased from 2017, but the number of ICO enforcements fell to 67 in 2018 from 91 in 2017.