artificial intelligence – Page 2

Privacy Awareness Week (Personal Data): technology suspicion – consumer concerns surrounding voice and digital assistants

May 17 2019

By Cameron Abbott, Rob Pulham, Michelle Aggromito, Max Evans and Rebecca Gill

Protecting personal data is a fundamental aspect of any privacy regime. As we become more technological advanced, organisations are finding innovative ways to interact with consumers through more intuitive communication channels, such as voice recognition via digital assistants. But not everyone trusts such technology, as Microsoft’s April 2019 report on voice assistants and conversational artificial intelligence has found.

The report found that 41% of voice assistant users were concerned about trust, privacy and passive listening. Other interesting findings of the report include:

The Defence Department’s $4 million investment in Cognitive Computing

May 18 2018

By Cameron Abbott and Georgia Mills

The Australian Defence Department granted IBM Australia a $4 million, 3 year contract for the provision of its Watson cognitive computing infrastructure. The platform provides a cognitive, artificial intelligence and machine learning capability for use by Defence and is only the second on-premises instance of Watson globally.

Matt Smorhun, Assistant Secretary for the ICT Strategy Realisation Branch at the Department of Defence said they decided to “just buy this thing” and then work out how it was going to fit into the organisation later. (Which did strike us as a rather strange approach to spending tax payers dollars – but congrats to the IBM sales person who pulled that off!)

No more self-serve stealing at supermarkets thanks to new Aussie AI technology

Mar 09 2018

By Cameron Abbott and Allison Wallace

Since the introduction of self-serve checkouts in Australian supermarkets nearly ten years ago, customers have been engaging in the simplest of hacks to outsmart the supermarket technology. Mum and Dad cyber criminals? Not so much– mostly it is just by putting through more expensive items as much cheaper ones (think a kilo of lemons as a kilo of potatoes).

But thanks to an Aussie start-up, new AI technology will put an end to customer’s criminal careers. Read More

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