artificial intelligence – Page 2

AI (Adverse Inferences): AI Lending Models may show unconscious bias, according to Report.

Aug 30 2019

We live in an era where the adoption and use of Artificial Intelligence (AI) is at the forefront of business advancement and social progression. Facial recognition technology software is used or is being piloted to be used across a variety of government sectors, whilst voice recognition assistants are becoming the norm both in personal and business contexts. However, as we have blogged previously on, the AI ‘bandwagon’ inherently comes with legitimate concerns.

This is no different in the banking world. The use of AI-based phishing detection applications has strengthened cybersecurity safeguards for financial institutions, whilst the use of “Robo-Advisers” and voice and language processors has facilitated efficiency by increasing the pace of transactions and reducing service times. However, this appears to sound too good to be true, as according to a Report by CIO Drive, algorithmic lending models may show an unconscious bias.

Facial Recognition Technology – Good or Bad?

Jul 15 2019

By Cameron Abbott, Michelle Aggromito and Jacqueline Patishman

As of June 2019, law enforcement agencies are working with the city of Perth in running a 12-month trial in the use of facial recognition software. The trial involves the installation of the software in 30 CCTV cameras and is part of the Federal Government’s Smart Cities plan, which was created with the aim of increasing interconnectivity and building intelligent, technology-enabled infrastructure throughout Australia.

Privacy Awareness Week (Personal Data): technology suspicion – consumer concerns surrounding voice and digital assistants

May 17 2019

By Cameron Abbott, Rob Pulham, Michelle Aggromito, Max Evans and Rebecca Gill

Protecting personal data is a fundamental aspect of any privacy regime. As we become more technological advanced, organisations are finding innovative ways to interact with consumers through more intuitive communication channels, such as voice recognition via digital assistants. But not everyone trusts such technology, as Microsoft’s April 2019 report on voice assistants and conversational artificial intelligence has found.

The report found that 41% of voice assistant users were concerned about trust, privacy and passive listening. Other interesting findings of the report include:

The Defence Department’s $4 million investment in Cognitive Computing

May 18 2018

By Cameron Abbott and Georgia Mills

The Australian Defence Department granted IBM Australia a $4 million, 3 year contract for the provision of its Watson cognitive computing infrastructure. The platform provides a cognitive, artificial intelligence and machine learning capability for use by Defence and is only the second on-premises instance of Watson globally.

Matt Smorhun, Assistant Secretary for the ICT Strategy Realisation Branch at the Department of Defence said they decided to “just buy this thing” and then work out how it was going to fit into the organisation later. (Which did strike us as a rather strange approach to spending tax payers dollars – but congrats to the IBM sales person who pulled that off!)

No more self-serve stealing at supermarkets thanks to new Aussie AI technology

Mar 09 2018

By Cameron Abbott and Allison Wallace

Since the introduction of self-serve checkouts in Australian supermarkets nearly ten years ago, customers have been engaging in the simplest of hacks to outsmart the supermarket technology. Mum and Dad cyber criminals? Not so much– mostly it is just by putting through more expensive items as much cheaper ones (think a kilo of lemons as a kilo of potatoes).

But thanks to an Aussie start-up, new AI technology will put an end to customer’s criminal careers. Read More

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