Toll – Cyber Law Watch

Continuing to take its Toll: Toll Group still feeling impacts nine months after experiencing Ransomware Attack

Nov 02 2020

By Cameron Abbott, Keely O’Dowd and Max Evans

Back in February, we blogged about the large scale ransomware attack experienced by Toll Group.

IT News reports Toll is still “mopping up” the damage caused by these attacks. Since July, Toll has embarked on a year-long accelerated cyber resilience program incorporating teams in India and Australia which led to the appointment of former Telstra Asia Pacific CISO Berin Lautenbach as Toll’s global head of information security in August.

Toll’d You So: Cyber Security Incident Cripples Toll’s Supply Lines, Causes Customer Backlash

Feb 24 2020

By Cameron Abbott, Warwick Andersen and Max Evans

Further information surrounding the specific details and extent of the security breach suffered by transport and logistics network Toll, which we previously blogged in respect of, have been revealed by the Australian Financial Review.

The crippling ransomware attack, known now as “Mailto” or “Kazakavkovkiz” caused Toll to suspend many of its delivery and tracking systems with a Toll spokesperson indicating that the company needed to suspend up to 500 applications that supported its operations across 25 countries worldwide. In Australia, entities such as Nike, Optus, and Telstra were forced to address a multitude of customer complaints arising out of packages affected by the relevant cyber attack.

Taking its Toll: Toll Shuts Down IT Systems Citing Cyber-Security Incident

Feb 05 2020

By Cameron Abbott, Max Evans and Florence Fermanis

We have our first large scale data breach of the decade. Toll, a transport and logistics network which delivers up to 95 million items globally every year, has temporarily shut down a number of its IT systems as a precautionary measure after suffering a cyber-security breach on Friday, according to an article by the SMH.

A spokesperson has indicated that Toll has cybersecurity experts working closely with their IT team on the breach, and is taking careful internal measures so that systems can be brought back up online in a “controlled and secured manner”. Additionally, Toll has initiated business continuity plans to minimise the disturbance brought on by the breach. While any official numbers of affected customers and the exact nature and extent of the breach have not yet been released by Toll, The Register has reported that the breach has reportedly affected customers in Australia, India and the Philippines.

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